| Issue ID | 1601329 |
| Internal NHTSA # | 11255765 |
| Manufacurer | Daimler Vans USA, LLC |
| Brand | MERCEDES BENZ |
| Model | SPRINTER 2500 |
| Model Year | 2013 |
| File date | 29/09/18 |
| Component | EXTERIOR LIGHTING |
| Product type code | VEHICLE |
| Description of the problem | When i turn on my vehicle it shows low beam right left i take it to the benz dealer in tampa the problem they came up with water intrusion in both front head light assemble. Head lamp unit found condensation forming in headlamps. They recommend replacing entire assembly as no repair can be performed total cost $4230. 14. Got intouch with the exec. Referral manager to see what can be done but was not successful. I think this problem should be a recall. I don't see why i have to pay to fix problem their should be no condensation at all so i left with only driving my vehicle during the day i cannot drive at nights with no light. Your early attention to my problem will be greatly appreciated. Sincerely, [xxx] redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). *cc |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CRYSTAL RIVER, FL |
| VIN pattern | WDZPE8CC3D5XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |